Child Safety Policy

MyMembership App — protecting young users, ensuring trust
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1. Introduction

This Child Safety Policy outlines the measures and standards implemented by the MyMembership App to protect children and ensure a safe environment for all users. We are committed to preventing abuse, exploitation, and harmful interactions, and to complying with Google Play's Child Safety Standards.

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2. Zero Tolerance for Child Exploitation

🚫 The Platform has a zero-tolerance policy for any form of child sexual abuse or exploitation, including:

  • Child sexual abuse material (CSAM)
  • Grooming or inappropriate interaction with minors
  • Any content that exploits or endangers children

Any such content or behavior will result in immediate removal and permanent suspension of the offending account.

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3. User-Generated Content & Interactions

As the Platform allows users to create events, sell items, and interact with others, we implement safeguards including:

  • Monitoring and moderation of user-generated content
  • Automated and manual review systems where applicable
  • Restrictions on inappropriate or harmful listings and communications
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4. Reporting & Complaint Mechanism

Users can report harmful content or behavior directly within the app through available reporting tools. Reports may include:

  • Inappropriate content
  • Suspicious user behavior
  • Abuse or harassment

All reports are reviewed promptly, and appropriate action is taken.

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5. User Controls

To enhance safety, users are provided with tools to:

  • Block or restrict other users
  • Report users or content
  • Control their interactions within the Platform
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6. Enforcement Actions

When violations are identified, the Platform may take actions including:

  • Content removal
  • Account suspension or termination
  • Reporting to relevant law enforcement authorities where required
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7. Collaboration with Authorities

Where necessary, we cooperate with law enforcement and child protection agencies to report illegal activities and support investigations.

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8. Age Restrictions

Users must meet the minimum age requirement to use the Platform. If we become aware that a user is under the permitted age, we will take steps to remove or restrict access to the account.

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9. Seller & Event Organizer Responsibility

Users who create events or sell products/services must:

  • Ensure their offerings are safe and appropriate
  • Avoid targeting or exploiting minors
  • Comply with all applicable laws and Platform policies
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10. Safety by Design

We are committed to continuously improving safety features, including:

  • Enhancing moderation systems
  • Improving reporting tools
  • Monitoring high-risk activities such as payments and event creation
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11. Contact Information

If you have concerns regarding child safety on the Platform, please contact us at:

hello@mymembership.app

We take all reports seriously and aim to respond promptly.

For urgent matters related to child exploitation, please also use the in-app reporting tools for fastest review.